For free after hours tech support please call 1.800.687.7996. As always, if you have problems or feel like you need a little help you can call our offices at 1.800.687.322 or 940.564.5659 Monday through Friday from 8:00 am to 5:00 pm.Once the scan is complete, any items that it finds can be deleted without harming your computer. If you have other projects you need to work on while the scan is running, simply minimize the scanning screen and finish your other projects. Once updated, click on Check for Problems. Once the software is loaded, you will need to check for updates. From there the wizard will step you through setting it up. An Internet Explorer – Security Warning box will appear, click Run on it. When the File Download Security Warning box appears, click Run. Click Close on the Information Bar box on the screen, and then click on the yellow bar at the top of the page. At the top of the screen a yellow bar will appear, and an Information box should appear on your screen. For the novice internet user just copy and paste the link below into your URL (or address)bar Click the Download Now button for the Spybot Search and Destroy (1.6.2).Just close the box by clicking on the red x at the top right hand corner of the pop up box. Should a suspicious pop up block appear – Do not click okay or agree to anything on the pop up box.So, after some back tracking and double checking each step with Jana, we thought it would be nice to share them with you. Vivid flashbacks and a strong sense of self preservation prompted me to create a checklist of what to do should this happen again. Now, while having your own in-house guru of computer troubleshooting is comforting, it can be a little frightening when you go on your first search and destroy mission of malware. With slight movement restored, my first response was to call Jana.
Being apprehensive by nature and since partial paralysis of my right index finger had kicked in I couldn’t click “ok” on anything. You know its Monday morning when your first attempt of getting online brings a suspicious pop up box warning you about spyware.
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